Taproom Manager (South Boston, MA)

Castle Island Brewing Company is hiring full-time Managers to join the team at our new taproom in South Boston, MA. For the last five years, we’ve focused on building a community around inclusivity, approachability, and excellence, and we need help running our new taproom while providing amazing hospitality. If you have a passion for great beer, a team-based environment, and unforgettable parties, then this is your chance to be part of one of the most exciting breweries in Massachusetts.

Role & Responsibilities:

  • Act as Manager of the Taproom in absence of GM
  • Manage the floor staff
    o Create daily shift assignments for all Taproom staff
    o Assign breaks and ensure proper coverage for staff breaks
    o Oversee daily service by taproom staff and ensure that necessary tasks are completed
    o Handle any escalated customer service issues
  • Ensure that all food and beverage safety regulations are followed
  • Ensure that all digital and printed menus are up to date
    o Maintain communication with kitchen regarding menu changes
    o Make decisions regarding draft line changes and execute them
  • Ensure that all Castle Island product served is up to our strict quality standards
  • Safely and accurately handle all cash
    o Set up cash drawers
    o Collect and reconcile cash nightly and create cash deposits
    o Replenish change in registers as needed
    o Record cash tips as well as any cash variances nightly
  • Maintain a fun environment in line with the Castle Island brand through music choices and volume, as well as lighting
  • Take point in handling any VIPs, industry friends, vendors, and private events
  • Have a good time, all the time

Requirements:

  • A deep passion for craft beer is a must
  • Dedicated and strong team player
  • Organized with great attention to detail
  • Exceptional guest service skill set
  • Ability to work in a high energy, fast-paced environment
  • Retail, bartending and/or tasting room experience is preferred
  • Ability to stand, stoop, bend and lift items up to 55lbs repetitively during entire shift
  • Ability to be on their feet for the majority of the shift
  • Is currently or is willing to become TIPS certified within 30 days of start date
  • Applicants must be 21+ years old

Benefits

  • Medical, dental, and vision insurance with employer contribution (full-time only)
  • 401K plan
  • Paid time off (full-time only)
  • Generous shift beer policy
  • Recurring retail shop stipend
  • Discounts on Castle Island merch

How to Apply:

  • Email resume and cover letter to jobs@castleislandbeer.com with the subject line “Taproom Manager (South Boston)” (no phone calls or drop-ins please).

 

Castle Island believes in an inclusive world – and workplace – where people are excellent to each other. Anyone, regardless of their race, creed, nationality, sexual orientation, gender identity or expression, disability status, veteran status, marital status, or age, is totally welcome to join our party.