Castle Island is looking for a part-time Door Staff / Security to join the team at our new taproom in South Boston, MA. For the last five years, we’ve focused on building a community around inclusivity, approachability, and excellence, and we need help making our guests feel safe and welcome from the second they arrive. If you have a passion for an inclusive community and awesome hospitality, then this is your chance to be part of one of the most exciting breweries in Massachusetts.
Role & Responsibilities:
- Welcome each guest hospitably.
- Set the tone for excellent customer service.
- Checking IDs to determine who can enter legally.
- Maintain a safe, respectful atmosphere within the capacity limits of the space.
- Kindly manage guests showing signs of intoxication or general unruliness from entering the taproom.
- Assist front of house staff with any guests who need to be escorted from the taproom.
- Assist teammates with other tasks as need be.
- Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
- Provide the guest with exceptional brand, product, equipment, event and local area knowledge.
- Perform opening and closing duties, as needed.
- Adhere to company safety, sanitary, etc. policies and procedures.
- Follow alcohol awareness procedures for preventing intoxication (TIPS Certification a requirement before start date).
- Must be passionate about craft beer and excellent hospitality
- Must be a team player who excels in a small business environment
- Must be reliable and punctual, with exceptional attention to detail
- Must be able to keep up with a high energy, fast-paced environment
- Must be able to stand for extended periods of time, repeatedly lift objects up to 55 pounds, and bend, twist, and turn as required
- Must be at least 21 years old
- Must have availability nights, weekends, and holidays
- Customer Service oriented
- Hospitality experience preferred
- 401K plan
- Generous shift beer policy
- Recurring retail shop stipend
- Discounts on Castle Island merch
How to Apply:
- Email resume to email@example.com with the subject line “Door Staff / Security (South Boston)” (no phone calls or drop-ins please).
Castle Island believes in an inclusive world – and workplace – where people are excellent to each other. Anyone, regardless of their race, creed, nationality, sexual orientation, gender identity or expression, disability status, veteran status, marital status, or age, is totally welcome to join our party.