BEER GARDEN HOST

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BEER GARDEN HOST

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Castle Island Brewing Company is hiring part-time beer garden hosts to join the crew at our new Norwood Beer Garden. If you have a passion for approachable craft beer, an inclusive community, and awesome hospitality, then this is your chance to be part of one of the most exciting breweries in Massachusetts.

Role & Responsibilities:

  • Welcome each guest hospitably.
  • Manage reservations, wait lists, and walk-ins.
  • Seat guests and manage the seating chart.
  • Monitor beer garden activity to determine seating and operational flow.
  • Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
  • Provide the guest with exceptional brand, product, equipment, event and local area knowledge.
  • Perform opening and closing duties, as needed.
  • Clean (behind bar, tables, ground, restrooms, walk-in cooler, etc.)
  • Adhere to company safety, sanitary, etc. policies and procedures
  • Checking IDs to determine who can enter legally
  • Follow alcohol awareness procedures for preventing intoxication (TIPS Certification a requirement before start date)

Requirements:

  • Must be passionate about craft beer and excellent hospitality
  • Must be a team player who excels in a small business environment
  • Must be reliable and organized with exceptional attention to detail
  • Must be able to keep up with a high energy, fast-paced environment
  • Must be able to stand for extended periods of time, repeatedly lift objects up to 55 pounds, and bend, twist, and turn as required
  • Must be 21 and have reliable transportation to the beer garden
  • Must have availability nights, weekends, and holidays
  • Customer Service oriented
  • Host or hospitality experience preferred

How to Apply:

  • Email resume to jobs@castleislandbeer.com with the subject line “Beer Garden Host” (no phone calls or drop-ins please).
  • In the body of your email, please provide responses to the following questions:
    • What is your availability for the following shifts?
      • Thursday (3:30pm – 9:30pm)
      • Friday (11:30am – 9:30pm)
      • Saturday (11:30am – 9:30pm)
      • Sunday (11:30am – 7:30pm)
    • What is your favorite thing about the craft beer scene these days? What about your least favorite?
    • How would you describe your idea of the perfect beer?
    • Good or bad, what’s the most memorable experience you’ve had in a bar or taproom?
    • How would you deal with a rowdy or intoxicated guest?
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YOU MUST BE 21 YEARS OR OLDER TO CONSUME ALCOHOL, PLEASE ENJOY RESPONSIBLY.
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