The Scoop on Growlers
UPDATE: We have kicked off a “frequent filler” growler exchange program to safely allow you to reduce, reuse, and refill! Please read the following FAQs to find out how to participate and save some moolah on your next order.
Why a Growler Exchange?
Customers have been wondering what to do with their empty growlers. Glass growlers are recyclable but having the ability to reuse and refill growlers is a great sustainable and zero-waste option.
Which growlers are being filled?
We will only be filling our branded growlers. When you order a growler we will fill a brewery-cleaned (when available) or new growler.
What is a Growler Exchange?
Reduce, Reuse, Refill! Bring back a clean, Castle Island Brewing Company branded growler. For every clean growler brought back to the brewery you will receive a stamp on your growler exchange card. After collecting five stamps you will receive $10 off your next purchase. All exchanged growlers will be put in isolation then cleaned prior to going into service.
How are the growlers being cleaned?
All returned growlers will be stored for a minimum of seven days in a secure location outside of brewery and retail operations. After seven days of isolation the growlers will be cleaned and rinsed prior to being put into service.
Why put the growlers in isolation for seven days?
The virus that causes COVID-19 has not been shown to survive on surfaces longer than seven days. This provides an extra layer of protection for our staff as well as customers above and beyond the cleaning.
What’s the procedure for returning a growler?
Bring all growler exchanges to the takeout window to be placed in the designated isolation chamber.
Once my card is filled, how do I redeem the $10 off?
Once you have five stamps you will get a $10 gift card to use online or next time you come visit the take-out window. If you want to use it the same day at the take-out window, we will apply the $10 at the register.
Can the $10 off be applied to the online order I’m picking up while returning my growler?
No, if you receive the $10 credit once you return 5 growlers and it is good for your next purchase. If you want to use it same day, we recommend ordering at the take-out window.
Can I apply the $10 credit to a pre-order on castleisland2go.com?
Yes, the credit will come in the form a gift card which can be used towards your online purchases.
For a list of beers available for growler fills, check out the menu above or visit our online store.